Conditions of Use
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Thank you for visiting the Créations Unika website. This Terms of Use governs your use of our website. By accessing or using our site, you agree to the terms set forth in this policy. If you do not agree to these terms, please do not use our site.
Last updated: November 10, 2024.
Site Content
All content on La Belle Unika's website, including text, images, videos, logos, graphics and other elements, are protected by copyright and other intellectual property laws. These contents are the exclusive property of La Belle Unika or its licensors. Any reproduction, distribution, display, sale, rental, modification or other use of these contents, without the prior written permission of La Belle Unika, is strictly prohibited.
Permitted Use
You are authorized to use our website only for personal and non-commercial purposes, in compliance with applicable laws, including Law 21 and this policy. You are strictly prohibited from using our site in any way that is abusive, fraudulent, illegal or harmful to others. This includes, but is not limited to, activities such as spamming, automated data collection, or any malicious or disruptive behavior. Any violation of this policy may result in legal action.
Product Information
The product information displayed on our website, including descriptions, prices and availability, is provided for informational purposes only. We endeavour to keep this information up to date, but it is subject to change without notice. La Belle Unika does not guarantee the accuracy, reliability or completeness of the information displayed. In the event of a discrepancy between online descriptions and the actual products, the latter shall prevail.
Neutrality and Inclusion
La Belle Unika is committed to maintaining an inclusive and respectful environment for all its users, taking into account diverse cultural and religious backgrounds. In accordance with applicable laws, we adopt practices of neutrality and respect, while ensuring that our services are accessible in an equitable manner.
Modification of the Usage Policy
We reserve the right to modify this Terms of Use at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed of updates.
Payment & Delivery
The prices indicated on the store do not include delivery costs or taxes (GST and QST).
All prices shown are inCanadian dollar (CAD$).
Prices are subject to change without notice.
Payment must have been received in full (Payment via Paypal) before Unika Creations can send the item.
Full payment is required before proceeding with anycustom order. Personalized products are non-refundable.
All orders are mailed from Rimouski, Qc, Canada via Canada Post or Purolator depending on the evaluation of your order. Delivery charges are subject to change without notice.
Delivery is made to the name and delivery address indicated in the order form and/or Paypal. You are therefore responsible forprovide accurate delivery information. In the event that the address provided is invalid, the costs incurred will be charged to the customer.
If damage or loss occurs to a delivered product and the user has not taken steps to obtain insurance, the customer must then assume the damage or loss.
Unika Creations is not responsible for unclaimed packages. The customer will then have to assume the costs of reshipment.
For any questions, do not hesitate to contact me! It will be my pleasure to answer you.
Return policy
Upon receipt of the product, the customer has 15 days to communicate your dissatisfactionwith respect to the product.
After explanation and agreement, the customer can then return through Canada Post, at his expense, with a copy of the invoice, the product in its original state.
The customer fully assumes the risk of loss and breakage of the product when it is returned to Créations Unika. In the event that the product returns damaged, broken, used, worn or not in its original condition, Créations Unika may then refuse the refund to the customer. The customer will therefore have to bear the costs if he wants to get his product back. Note that the refund only includes the total amount of the products purchased and taxes. Delivery charges and associated taxes will not be refunded.
The return policy does not apply for personalized orders.
When a product is on sale, the sale is final, so the return policy does not apply.
Purchase Policy
Les Créations Unika undertakes to process orders within 2 to 5 working days.Unika Creations is not responsible for Canada Post and Purolator delivery times.
In the event that a product is out of stock, Unika Creations undertakes to notify the customer. The customer is then entitled to request a full refund.
Privacy Policy
Les Créations Unika is committed to respecting and protecting the confidentiality of your personal information and to using it only for the purposes for which it was collected via the www.creationsunika.com site.
Unika Creations may occasionally send its customers communications regarding promotions or new products by email. You can decide at any time to cancel your subscription to these press releases by mentioning it to me by email.